Agora Partners With WIZ.AI To Bring Enterprise-Grade AI Agent Solutions To The Market

Author: Benzinga Newsdesk | June 18, 2025 08:03am

Advanced AI agents from Agora and WIZ.AI can power call centers with multilingual support and contextual understanding

SANTA CLARA, Calif., June 18, 2025 /PRNewswire/ -- Agora (NASDAQ:API), a global leader in real-time engagement and conversational AI technology, today announced its partnership with WIZ.AI to bring enterprise-grade AI agent solutions to the market.

Through the partnership, Agora will be integrated with WIZ.AI's tools for:

• Inbound Customer Service: Enterprise-grade AI agents with local language support and contextual understanding, accessible via voice and video channels.
• Outbound Campaigns: AI-driven outbound communication to boost customer activation, renewal, and retention.
• QA & Analytics: Real-time monitoring, agent performance scoring, and conversational quality control.
• AI Training & E-Learning: Virtual trainers designed to onboard staff and deliver consistent, on-demand microlearning.

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