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Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced an expanded multi-year agreement with U.S. wireless provider Consumer Cellular to bring AI-enabled capabilities to its EnablerIQ MVNE (Mobile Virtual Network Enabler) offering.
Building on the recent deployment of Amdocs' connectX platform, the new agreement introduces Amdocs' AI & Data Platform (AIDP), Customer Experience Insights (CXI), and the amAIz Suite to enhance Consumer Cellular's Enabler IQ Mobile Virtual Network Enabler (MVNE) platform. This comprehensive solution integrates advanced generative AI capabilities to streamline MVNO onboarding, automate operations, and deliver personalized customer experiences.
Amdocs' AI & Data Platform transforms vast telecom data into actionable insights and automation-ready intelligence, while Customer Experience Insights delivers real-time, predictive analytics across key customer touchpoints. Leveraging Amdocs SaaS products spanning data, automation and AI, Consumer Cellular is positioned to achieve faster time-to-market, improved operational efficiency, and enhanced partner enablement.
"For nearly three decades, Consumer Cellular has built a reputation for delivering exceptional service and value to customers across the country," said Elizabeth Hunter, Chief Operating Officer at Consumer Cellular. "By expanding our agreement with Amdocs, we're enhancing our MVNE capabilities with AI-driven insights and automation-empowering our partners to launch and scale wireless services more efficiently, with smarter operations, faster onboarding, and stronger customer experiences."
Posted In: DOX
