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RingCentral Launches RingWEM Workforce Engagement Management Offering

Author: Benzinga Newsdesk | November 03, 2025 04:26pm

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced RingWEM, a next-generation offering that leverages and extends the recent acquisition of CommunityWFM workforce management. This new comprehensive solution complements RingCentral's native cloud contact center, RingCX™, by adding powerful capabilities for agent performance, customer satisfaction, and operational efficiencies with integrated, AI-powered insights.

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